Walgreens in Powder Springs, GA Open now

Reviews about Walgreens

• ★ ☆ ☆ ☆ ☆

  July 05, 2019, by Carl McKinnon
  Walked into this location, a few minutes before closing time, my wife and I were approached by the Shift Leader, Ken. Instead of politely greeting us or welcoming us to Walgreens, he just said "You have 2 minutes to get what you need and get out". We quickly got the items we needed and proceeded to the checkout counter. Since there was someone currently checking out, my wife stopped to grab a magazine. Ken then thought that a great form of customer service would be to yell across the store at my wife that she needs to get to the checkout counter so we can leave. I approached Ken and asked how long he had been a manager. He stated that he had been in management for 10 years. I then asked him if he thought is actions were an acceptable form of customer service and why he felt the need to disrespect my wife instead of showing appreciation for our continued business. His only reply to my questions were that he loses more money for each minute after closing time that he stays open than the few dollars we spend at his store. Truly a great way to treat customers who have only shopped at Walgreens for 15 years. Sad to say that we weren't the only customers that he spoke to this way as another woman walked in as we were checking out and told her that she had less than a minute to check out an go. We checked out at 10:02. I truly apologize for the money Walgreens lost in those 2 minutes after closing time we were in your store but I can guarantee that they will never do business at this location again.